How to Remove/Deactivate or Merge a client household from your Dashboard [How-Tos]

To Remove/Deactivate or Merge a client household from your Dashboard:

1. You will need to raise a support request from the Lumiant Support Centre
2. You can access the the Lumiant Support centre via https://lumiant.zendesk.com/
3. Click Submit a request
4. Under Submit a request Click on the drop down box 
5. Click on ‘Make a change to my client’
6. Add Your email address
7. In the subject line enter in your subject details
8. Move to ‘For my client I need to…’
9. Click on the drop down and select the Client action for your request
10. Add in the description of the request
11. Your best contact number 
12. Any option attachments

13. Click submit

Your request will be provided to our Lumiant team. You will be contacted on the completion of your request.